Pimpri-Chinchwad Police Launch WhatsApp Helpline for Reporting Concerns
Pimpri-Chinchwad — In a new effort to make crime reporting easier, the Pimpri-Chinchwad Police Commissionerate has introduced a WhatsApp helpline. This service is designed to help victims and complainants who may find it hard to visit police stations in person.
WhatsApp Helpline Introduction
The Pimpri-Chinchwad Police have set up a new WhatsApp number, 8767659331. This number allows citizens to file complaints easily. This update shows a shift towards using technology for reporting crimes. Citizens can now use photos, CCTV footage, recorded conversations, and location data to support their complaints.
New Legal Framework
Recent changes in criminal laws now allow complaints to be filed through digital platforms like WhatsApp. These updates are a change from older laws that focused more on the accused. The new laws are more victim-centric and use modern technology to improve justice.
Simplified Process
Previously, filing a complaint required a visit to the police station, which could be inconvenient. The new WhatsApp facility offers a simpler way to report crimes. Individuals can now report incidents without going to the station in person.
Complaints Received
Since the WhatsApp helpline started on May 4, 2024, the police have received 20 complaints through this service. This shows that the new system is working well and is useful to the public.
E-Filing Facility
Along with the WhatsApp helpline, there is also an electronic complaints (e-filing) facility. However, complainants need to visit the police station within three days of filing online. This visit is required to officially register their complaint.
Important Information
- Helpline Number: 8767659331
- Reporting Details: For instructions on how to use WhatsApp to file a complaint, visit the Pimpri-Chinchwad Police website at pcpc.gov.in or check local police station notice boards.
- E-Filing Requirements: After filing a complaint electronically, you must visit the police station within three days to complete the registration.
The Pimpri-Chinchwad Police hope this new WhatsApp helpline will make reporting crimes easier and less stressful. This move is expected to help ensure justice is served more efficiently and effectively.
Citizens can visit the Pimpri-Chinchwad Police website at pcpc.gov.in to check the police station’s notice boards for the WhatsApp number.
